PRATONDO, K.; ZAID, Z. Customer Loyalty During Pandemic: Understanding Loyalty Through the Lens of Online Ride Hailing Service Quality. International Journal of Social Science and Business, [S. l.], v. 5, n. 1, p. 69–75, 2021. DOI: 10.23887/ijssb.v5i1.30933. Disponível em: https://ejournal.undiksha.ac.id/index.php/IJSSB/article/view/30933. Acesso em: 5 may. 2024.