Susriyanti, Nandan Lima Krisna, and Lusiana. 2022. “Service Quality of Brady Cronin, E-SQ, and E-CRM Models in Building Loyalty Through Nagari Bank Customer Commitment in Padang City”. International Journal of Social Science and Business 7 (2):454-65. https://doi.org/10.23887/ijssb.v7i1.52995.