Nugraha, Kristian Suhartadi Widi. “Internet Banking Service Quality: Building Satisfaction and Customer Trust”. International Journal of Social Science and Business 5, no. 1 (March 15, 2021): 52–59. Accessed May 8, 2024. https://ejournal.undiksha.ac.id/index.php/IJSSB/article/view/31861.