Usability Testing pada Aplikasi POTWIS
DOI:
https://doi.org/10.23887/jstundiksha.v8i1.12081Keywords:
usability, POTWIS, SUS, UEQ, wireframe.Abstract
This research was conducted to evaluate POTWIS application by highlighting three usability concepts that effectiveness, efficiency, and the satisfaction of the user in using POTWIS application measured by usability testing methode, Performance Measurement, RTA, UEQ, and SUS technique. The purpose is to know the result of usability testing and improvement recommendation on POTWIS application based of the result of usability testing.
The result of this research is based on analysis of statical calculation Mann Whitney U Test, UEQ dan SUS which showed (1) POTWIS application is not effective seen from the existance of the mistake made by respondent during the task, (2) POTWIS application is efficient seen from the time of task execution because the execution time between proficient group and beginner group was not significantly different, (3) POTWIS application has not met the scale of efficiency measured by UEQ with score 0.625 which showed below the average and (4) POTWIS application has not fulfilled user satisfaction measured by SUS with score 53.00 which is stated still below the average score is > 68.References
Arthana Resika, I. K., Setemen, K., Purnamawan, I. K., & Andiani, N. D. (2016). Penggalian dan Penyebaran Potensi Wisata melalui Aplikasi Mobile dengan Konsep Crowdsourcing. JPTK, 13(1), 111–126.
Bangor, A., Kortum, P., & Miller, J. (2009). Determining What Individual SUS Scores Mean: Adding an Adjective Rating Scale. Journal of Usability Studies, 4(3), 114–123. Retrieved from http://dl.acm.org/citation.cfm?id=2835589
Faulkner, L. (2003). Beyond the five-user assumption: Benefits of increased sample sizes in usability testing. Behavior Research Methods, Instruments & Computers, 35(3), 379–383. https://doi.org/10.3758/BF03195514
Gatsou, C., Politis, A., & Zevgolis, D. (2013). Exploring inexperienced user performance of a mobile tablet application through usability testing. Computer Science and …, 557–564.
Hartmann, J. (2011). User Experience Monitoring: Über die Notwendigkeit geschäftskritische Online-Prozesse permanent zu überwachen. I-Com, 10(3), 59–62. https://doi.org/10.1524/icom.2011.0035
ISO 9241-11. (1998). ISO 9241-11:1998(en), Ergonomic requirements for office work with visual display terminals (VDTs) — Part 11: Guidance on usability. Retrieved March 27, 2017, from https://www.iso.org/obp/ui/#iso:std:iso:9241:-11:ed-1:v1:en
Laugwitz, B., Held, T., & Schrepp, M. (2008). Construction and Evaluation of a User Experience Questionnaire. LNCS, 5298, 63–76. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.472.3719&rep=rep1&type=pdf
Nalurita, R., Yogasara, T., & Hariandja, D. J. (2015). Evaluasi Metode dan Kriteria Usability Testing pada Aplikasi Mobile untuk Anak-Anak Sekolah Dasar di Indonesia. Seminar Nasional IENACO –, 2337–4349.
Nielsen, J. (1993). Usability Engineering - Jakob Nielsen - Paperback.
Nielsen, J. (2000). Why You Only Need to Test with 5 Users. Jakob Nielsens Alertbox, 19(September 23), 1–4.
https://doi.org/http://www.useit.com/alertbox/20000319.html
Nielsen, J. (2012). Usability 101: Introduction to Usability. Nielsen Norman Group, Articles. https://doi.org/10.1145/1268577.1268585
Rauschenberger, M., Hinderks, A., & Thomaschewski, J. (2011).
Benutzererlebnis bei Unternehmenssoftware : Ein Praxisbericht über die Umsetzung attraktiver Unternehmenssoftware. In Usability Professionals Konferenz 2011 (Vol. 1, p. pp--158). Retrieved from https://usability-bremen.de/wp-content/uploads/2013/03/Rauschenberger-Hinderks-et-al-2011-Benutzererlebnis-bei-Unternehmenssoftware.pdf
Rubin, J., & Chisnell, D. (2008). Handbook of usability testing [electronic resource] : How to plan, design, and conduct effective tests (2nd ed.). Indianapolis, IN: Wiley Pub. https://doi.org/10.1007/s13398-014-0173-7.2
Saifulloh, & Asnawi, N. (2015). Data Manajemen Dan Teknologi Informasi. Jurnal Ilmiah DASI (Data Manajemen Dan Teknologi Informasi), 16(4), 55–58. Retrieved from http://ojs.amikom.ac.id/index.php/dasi/article/view/246/244
Sauro, J. (2011). MeasuringU: Mengukur Usability dengan Sistem Usability Skala (SUS). Retrieved March 3, 2017, from https://measuringu.com/sus/
Schrepp, M. (2015). User Experience Questionnaire Handbook. https://doi.org/10.13140/rg.2.1.2815.0245
U.S. Department of Health & Human Services. (2014). Usability evaluation basics, 6–7. Retrieved from http://www.usability.gov/what-and-why/usability-evaluation.html
Utama, S. (2011). Perbaikan User Interface Halaman Internet Banking dengan Metode Usability Testing. SKRIPSI.
Wieschnowsky, T., & Paulheim, H. (2011). A Visual Tool for Supporting Developers in Ontology-based Application Integration. 7th International Workshop on …. Retrieved from http://www.heikopaulheim.com/docs/swese2011b.pdf
Downloads
Published
Issue
Section
License
Authors who publish with the Jurnal Sains dan Teknologi (JST) agree to the following terms:
- Authors retain copyright and grant the journal the right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work. (See The Effect of Open Access)
