Design and Implementation of Telegram Bot for Integrated Hospital Information System

Authors

  • Oka Sudana Department of Information Technology, Faculty of Engineering, Udayana University http://orcid.org/0000-0002-0817-7498
  • Ary Paramartha Department of Information Technology, Faculty of Engineering, Udayana University
  • Ayu Wirdiani Department of Information Technology, Faculty of Engineering, Udayana University http://orcid.org/0000-0001-6400-9010
  • Dwi Rusjayanthi Department of Information Technology, Faculty of Engineering, Udayana University

DOI:

https://doi.org/10.23887/jstundiksha.v11i1.41304

Keywords:

Integrated Information System, Telegram Bot, UAT, Hospital

Abstract

Masih banyak rumah sakit umum belum memanfaatkan telegram bots API. Telegram Bots memungkinkan multi-channel access untuk memudahkan akses data yang dimiliki oleh sistem informasi. Setiap bagian rumah sakit membutuhkan modul yang berbeda. Modul perlu diintegrasikan agar aliran pertukaran data menjadi lebih mudah. Penggunaan internet messenger seperti telegram dapat mempermudah proses integrasi yang dibutuhkan, sehingga pengguna dapat dengan mudah mendapatkan informasi dari sistem. Tujuan penelitian ini yaitu untuk mengembangkan sistem informasi rumah sakit yang terintegrasi dengan bot telegram. Pengujian sistem dilakukan di laboratorium oleh 30 pengguna sebagai pasien dan satu pengguna sebagai administrator. Pengujian sistem menggunakan metode black box dengan fokus pada input, fungsionalitas, dan output untuk semua proses antrian. Bot telegram ini menggunakan bantuan cronjobs dan webhooks untuk mengambil informasi dan menjalankan perintah pengiriman pesan untuk bot telegram. Hasil yang ditunjukkan pada penelitian ini adalah telegram bot yang dirancang untuk diuji menggunakan user acceptance test (UAT) dengan hasil respon yang sangat positif dan dianggap berhasil. Bot telegram ini memfasilitasi pasien dan pekerja rumah sakit untuk mendapatkan informasi dengan segera.

Author Biographies

Oka Sudana, Department of Information Technology, Faculty of Engineering, Udayana University

Lecture at Information Technology Department, Udayana University

Ary Paramartha, Department of Information Technology, Faculty of Engineering, Udayana University

Student of Department of Information Technology, Faculty of Engineering, Udayana University

Ayu Wirdiani, Department of Information Technology, Faculty of Engineering, Udayana University

Lecture at Department of Information Technology, Faculty of Engineering, Udayana University

Dwi Rusjayanthi, Department of Information Technology, Faculty of Engineering, Udayana University

Lecture at Department of Information Technology, Faculty of Engineering, Udayana University

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Published

2022-02-27

Issue

Vol. 11 No. 1 (2022)

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Articles

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