OPTIMALISASI LAYANAN LABORATORIUM PENDIDIKAN KIMIA MELALUI PENERAPAN SISTEM (Online Laboartory Service)
Abstract
Keberadaan laboratorium kimia di FMIPA Undiksha menjadi sangat penting. Laboratorium merupakan tempat untuk melakukan kegiatan akademik berupa praktikum kimia, sebagai wadah bagi staf pengajar dan mahasiswa untuk mengadakan penelitian dan pelatihan, serta dapat diberdayakan untuk melakukan aktivitas penunjang Tri Dharma Perguruan Tinggi serta potensial dikembangkan menuju aktivitas berorientasi profit. Untuk mewujudkan eksistensi laboratorium tersebut, dibutuhkan kualitas pelayanan laboratorium yang memadai. Tulisan ini merupakan hasil kajian deskriptif analisis yang bertujuan untuk memberi solusi alternatif untuk mengatasi masalah pelayanan di laboratorium Kimia FMIPA Undiksha kepada pengguna laboratorium (mahasiswa, dosen dan layanan masyarakat). Permasalahan yang diungkapkan dalam kajian ini adalah kurang optimalnya sistem pelayanan informasi di Laboratorium Kimia Jurusan Pendidikan Kimia FMIPA Undiksha. Pokok kajian meliputi pelayanan informasi mengenai kondisi alat dan bahan laboratorium, keberadaan instrumen, prosedur operasional laboratorium, aktivitas praktikum, termasuk sistem pelayanan informasi keberadaan laboratorium kepada pengguna laboratorium. Metode yang dipergunakan adalah kajian pustaka dipadu dengan hasil observasi dan pengalaman empirik di laboratorium kimia. Solusi alternatif yang digagas dalam kajian ini adalah penerapan sistem (Online Laboratory Service) yakni sistem layanan informasi berbasis IT. Melalui sistem layanan tersebut, pengguna laboratorium dengan mudah bisa mengakses informasi (data) tentang kondisi dan keberadaan alat/bahan, instrumen, jadwal, prosedur operasional lab, dan hal-hal lain berkaitan dengan ativitas praktikum di laboratorium Jurusan Kimia FMIPA Undiksha.
Kata kunci: layanan, optimalisasi, online laboratory service
Abstract
The existence of a chemical laboratory in the Science Faculty Undiksha becomes very important. Laboratory is a place to conduct academic activities such as chemistry lab, as a forum for faculty and students to conduct research and training, and be empowered to undertake supporting activities of Tri Dharma Perguruan Tinggi as well as the potential to be developed towards profit-oriented activity. To realize the existence of the laboratory requires adequate quality of laboratory services. This paper is a descriptive analysis of the results of a study that aims to provide an alternative solution to solve service problems in laboratory Chemistry laboratory Undiksha to users (students, faculty and community services). The problems described in this study is less optimal information service system Chemistry Laboratory Chemistry Department of Education Undiksha. Principal studies include information services on the condition of laboratory equipment and materials, the presence of the instruments, operational procedures lab, lab activities, including the existence of a laboratory information system services to the users laboratory. The method used is a literature review combined with the results of observation and empirical experience in the chemistry laboratorium. Alternative solutions are initiated in this study is the application of the system of "Olas" (Online Laboratory Service) ie IT-based information service system. Through the service system, the laboratory could easily access information (data) on the condition and whereabouts of the equipment / materials, instruments, schedules, operational procedures lab, and other matters relating to laboratory experiments ativitas Department of Chemistry Undiksha.
Keywords: service, optimization, online laboratory service
