The Citizens Readiness for E-Government on The Jogja Smart Service (JSS) Application in Yogyakarta City: Kesiapan Masyarakat terhadap E-Government pada Aplikasi Jogja Smart Service (JSS) di Kota Yogyakarta

Lisa Sophia Yuliantini; Ulung Pribadi

doi:10.23887/janapati.v13i2.67697

Authors

Lisa Sophia Yuliantini Universitas Muhammadiyah Yogyakarta
Ulung Pribadi Universitas Muhammadiyah Yogyakarta

DOI:

https://doi.org/10.23887/janapati.v13i2.67697

Keywords:

E-Government, Information System, ICT, Jogja Smart Service Application, Citizens’ readiness

Abstract

This study aims to analyze the citizens readiness for e-Government on the Jogja smart service (JSS) application in the city of Yogyakarta. with indicators from Citizens’ readiness for E-Government (CREG), namely ICT Infrastructure, ICT Use, Human Capital, ICT Regulation, and Trust. The research method is quantitative, with questionnaire primary data totaling 100 respondents, and using Smart PLS software version 0.3. in conducting data analysis. The results show that ICT Infrastructure and ICT Use have a significant influence on the citizens' readiness for e-Government in the Jogja Smart Service (JSS) application. Whereas Human Capital, ICT Regulation, and Trust have no significant influence on the citizens' readiness for e-Government in the Jogja Smart Service (JSS) application. The limitation of this study is the number of respondents and the limited number of respondent variables are expected to be used as recommendations for further research.

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