The Effect of Work Role Conformity and Role Conflict on the Performance of Administrative Employees at State Vocational Schools in Buleleng Regency
Keywords:Work Role Conformity, Role Conflict, Employee Performance, Test Path Analysis
The problem that often arises is role conflict. The existence of a role conflict in a place certainly dramatically affects the performance of its employees. Role conflicts can occur due to differences in commitment, the inappropriate language of communication, character, ethics, and individual behavior in social interactions and job competition. This study aims to analyze the effect of work roles and conflicts on the performance of administrative employees at State Vocational Schools in Buleleng Regency. This type of research is ex-post facto quantitative research. The subjects in this study were administrative employees, while the object of this study was the adjustment of work roles, role conflicts, and performance of administrative employees. The population in this study were all administrative employees who found 195 respondents with the Slovin calculation formula. The data collection technique used a questionnaire filled in via Google Form with a Proportional Random Sampling system. The data analysis technique used Path Analysis Test. The results showed that work role congruence and role conflict had a positive and significant direct effect on the employee performance variable (Y). Second, the suitability of work roles to administrative role conflicts shows that X1 has a positive and significant direct effect on X2. Third, the suitability of work roles on the performance of administrative employees shows that X2 has a positive and significant direct effect on Y. Fourth, role conflict on the performance of administrative employees because the X2 variable has a positive and significant direct effect on the performance of Y employees.
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Copyright (c) 2022 Putu Ermayanti, Putu Indah Rahmawati, I Nengah Suarmanayasa
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