PENGARUH KOMUNIKASI INTERNAL DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN

Abstract

Penelitian ini bertujuan untuk menguji pengaruh (1) komunikasi internal dan disiplin kerja terhadap kinerja karyawan, (2) komunikasi internal terhadap kinerja karyawan, (3) disiplin kerja terhadap kinerja karyawan, (4) komunikasi internal terhadap disiplin kerja karyawan pada PT. Pos Indonesia Cabang Gianyar. Desain penelitian yang digunakan dalam penelitian ini adalah desain penelitian kuantitatif kausal. Subjek dalam penelitian ini adalah seluruh karyawan PT. Pos Indonesia Cabang Gianyar dan objeknya adalah komunikasi internal, disiplin kerja, dan kinerja karyawan. Populasi penelitian ini berjumlah 33 karyawan yang semuanya dijadikan unit pengamatan, sehingga penelitian ini termasuk penelitian populasi. Data dikumpulkan dengan teknik kuesioner dan wawancara serta di analisis menggunakan analisis jalur. Hasil penelitian menunjukkan ada pengaruh positif dan signifikan dari (1) komunikasi internal dan disiplin kerja terhadap kinerja karyawan, (2) komunikasi internal terhadap kinerja karyawan, (3) disiplin kerja terhadap kinerja karyawan, (4) komunikasi internal terhadap disiplin kerja karyawan pada PT. Pos Indonesia Cabang Gianyar.
Kata Kunci : disiplin kerja, kinerja karyawan, komunikasi internal

This study aims at examine the purpose (1) internal communications and work discipline of the employee performance, (2) internal communications of the employee performance, (3) work discipline of the employee’s performance, and (4) internal communications of work discipline at PT. Pos Indonesia Cabang Gianyar. Design of the research that use to this study is research designing causal quantitative. The subject of this study were all of the employees in PT. Pos Indonesia Cabang Gianyar, and the objects were the internal communications, work discipline, and employee’s performance. Total population of this research are 33 employees who all combine became observation unit, therefore this research including population research. Data were collected by using a questionnaire and interviews and analyzed using path analysis. The results showed a positive and significant effect of (1) internal communications and work discipline of the employee performance, (2) internal communications of the employee performance, (3) work discipline of the employee’s performance, and (4) internal communications of work discipline at PT. Pos Indonesia Cabang Gianyar.
keyword : employee performance, internal communication, work discipline